Effective Date: September 20, 2024
Tréo Wallet, LLC ("Tréo," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and disclose your personal information when you use our mobile application, website, and services (collectively, the "Service"). By using the Service, you agree to the practices described in this policy.
1. Information We Collect
We collect different types of information to provide you with the best experience and to comply with legal and regulatory requirements.
1.1 Personal Information
When you use our Service, we may collect the following personal information:
- Contact Information: Full name, email address, phone number, and postal address.
- Identification Information: Date of birth, nationality, passport number, government-issued ID, social security number (or equivalent).
- Financial Information: Bank account details, credit card numbers, debit card numbers, and transaction history.
- Authentication Information: Passwords, security questions, and other account credentials.
1.2 Usage Information
We collect information about how you interact with our Service, including:
- Device Information: IP address, browser type, operating system, mobile device type, and unique device identifiers.
- Usage Data: Time and duration of your sessions, pages visited, links clicked, and transaction details.
- Location Information: We may collect information about your geographic location in two ways:
- Approximate Location via IP Address: When you use our app, we may infer your approximate location based on your IP address. This method does not require device-level permission and is used to help us comply with regional regulations and improve your experience.
- Precise Location via Device Sensors: With your explicit consent, we may collect precise location information from your device using GPS or other technologies. This is only done when necessary for specific features, and you can control this access through your device settings.
1.3 Information from Third Parties
We may receive information about you from third parties, including:
- Identity Verification Services: Information provided to verify your identity for security purposes.